BlackBerry World

[euphoriabb]

Hi,

I would like to know when will Singapore App World users be allow to start buying Paid Apps?

There is a strong interest over here to purchase "whatsapp" from BB App World, but it is not available yet.

[sdgardne]

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euphoriabb wrote:

Hi,

I would like to know when will Singapore App World users be allow to start buying Paid Apps?

There is a strong interest over here to purchase "whatsapp" from BB App World, but it is not available yet.

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Hi and Welcome to the Forums!

Just to set your expectations, these forums are not a user-to-RIM support channel...rather, they are a user-to-user system. Additionally, the ToS of the site forbids anyone with authoritative forward looking information (such as you are requesting) from releasing it here.

Best!

[euphoriabb]

Hi,

Thank you for the infor.

Is there a email support for me to get to RIM directly?

It seems all so confusing in getting a simple answer to my question when the support directs me all over yet without a decent email i can use.

[Xandrex]

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euphoriabb wrote:

Is there a email support for me to get to RIM directly?

It seems all so confusing in getting a simple answer to my question when the support directs me all over yet without a decent email i can use.

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well, you have a link "CONTACT US" at the bottom of this page. But the question should rather be asked to your carrier, since it's your country carriers that did not complete the contrat with RIM.

[sdgardne]

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euphoriabb wrote:

Hi,

Thank you for the infor.

Is there a email support for me to get to RIM directly?

It seems all so confusing in getting a simple answer to my question when the support directs me all over yet without a decent email i can use.

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Front line support for BB's is, by contract, not provided by RIM. The carriers and authorized resellers are responsible for front line formal support to end users. It is possible to bypass your carrier and seek assistance direct from RIM, but such involves fees since you are bypassing your support agreement with your carrier. The "Support and Services" tab toward the top of these forum pages provide information about that. But, if you do go through your carrier for support, they can escalate into RIM at no fee to you if they so choose to.

RIM does provide a form submission method for AppWorld support here:

• https://www.blackberry.com/CSOHelp/index.do?ft=generic

But, the same rules about not releasing non-public information will apply...hence, I have doubt that they will be allowed to answer your question, even if they know the answer. You are asking for forward-looking information -- and typically RIM (and most other companies in the world) resist releasing such information since that sets an expectation that, if unmet (due to any number of reasons), would only serve to upset people even more.

Good luck!

[roxy4149]

I got my new BB Bold 9700 a couple of weeks ago, but it seems that I have to keep downloading the App World. Every time I turn my phone off or do a battery pull the App World disappears. Sometimes the icon just disappears, and sometimes I go into my options and then to applications to find App World not there at all. I have had to redownload it about 7 times now and its getting quite annoying and time consuming.

How can I get App World to stop disappearing on me?

Thanks!

[TxMudSlngr]

This seems to be the only way for me to post but i am having one heck of a time trying to transfer apps to my new phone. After 3 tours with problems i had to get a curve and my 3 pin changes are up. When i try to use the appworld support as suggested on these forums it tells me i have an invalid pin??? If it is wanting the old pin the phone was a week old, i dont remember. What am i supposed to do now? This is very frustrating.......

[Xandrex]

hello TxMudSIngr,

the best way for you to solve that 3-PIN changes issue is to contact your carrier hotline. They will be able to forward you to the RIM support (free of charge) and RIM support will then allow you to link your AppWorld account to your 4th PIN.

[screenpod]

I upgraded my BB 8900 last week to a Bold 9700. I have been trying to install BlackBerry App World and something is going wrong. It downloads and installs just fine but when I go to run the app I get the error "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again."

I have deleted, rebooted, redownloaded, rebooted the device multiple times and always get the same error message. I had this problem once on my 8900 and deleting and reinstalling solved the problem. I do have a data plan on the 9700.

My carrier is T-Mobile and the 8900 was also with them and ran BB App World with no problems.

What other things can I try in order to get BB App World working on the 9700?

[asparageese]

Help! I keep getting the message "Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again."

Surfing with the browser's fine, as is email, BBM, etc, so I'm not sure why it's telling me network connections are the problem. Have tried uninstalling and re-installing BB Apps World, have tried battery pullout .... and it still doesn't work!

I'm on:

- Telkomsel Indonesia

- BB Bold 9700

- v 5.0.0.405

- BIS (I think -- it's a personal-use BB)

Thanks!