BlackBerry World

[JSanders Resident Expert]

I asked about the RIM/BlackBerry logo on the homescreen,

not the BES or WiFi network.

[mihlami]

I know n yes its there and I have check the connection status,and its on Mobile network

[JSanders Resident Expert]

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mihlami wrote:
I know n yes its there

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OK, good.

1) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.

2) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830

3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

[mihlami]

Thank you for the help but nothing has changed so ill just go to my nearest service provider so they can fix it themselves Thank you tho...

[tal17]

For the past week Blackberry App World has not been loading on my Blackberry Z10. No error comes up or anything, it just won't load. I have tried a battery pull and waited a week in case it was just something to do with Blackberry World. Is there any thing I can do to fix this? I just got my phone a month ago.

[JSanders Resident Expert]

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tal17 wrote:

For the past week Blackberry App World has not been loading on my Blackberry Z10. No error comes up or anything, it just won't load. I have tried a battery pull and waited a week in case it was just something to do with Blackberry World. Is there any thing I can do to fix this? I just got my phone a month ago.

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• On your Z10, go to your Music or Games icon.
• Tap the lower right three dots overflow icon and touch BlackBerry World.
• Now, BlackBerryWorld should start for you.

Also more detail & options are explained here:
 KB34132 - BlackBerry World displays a spinning circle and does not load content on the BlackBerry Z10 smartphone  http://bbry.lv/11qtvdt

credit to ukmight for this solution

[kylemetcalff]

I have been having problems with my app world I cand buy any apps or open my payment options I have tryed ne bb I'd hard reset all sorts but nothing seems to work I have 9800 can anyone help

[JSanders Resident Expert]

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kylemetcalff wrote:
I have been having problems with my app world I cand buy any apps or open my payment options I have tryed ne bb I'd hard reset all sorts but nothing seems to work I have 9800 can anyone help

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On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

[kylemetcalff]

How do I do that

[JSanders Resident Expert]

ummm, you do it following the very specific directions I just posted.

First, find your Manage Connections icon.

or tap the top of your home screen to Options > Manage Connections.