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New Contributor
pepal
Posts: 3
Registered: ‎03-19-2011
My Device: BlackBerry Bold 9000
My Carrier: ATT

BlackBerry ID can't login

From my device, BlackBerry App World error message = "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again."

 

From the appworld.blackberry.com/webstore, error message

"Page Not Found"

"The page you requested has been moved or no longer exists."

 

This probably has to do with changing email address as before I was able to login.

 

Thoughts?

 

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BlackBerry Technical Advisor (Retired)
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Device: 9900
My Carrier: rogers

Re: BlackBerry ID can't login

Try uninstalling/reinstalling App World on your BlackBerry, then try logging in using your BlackBerry ID.

 

Cheers,

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New Member
VellyBerry
Posts: 1
Registered: ‎09-04-2011
My Device: Torch 9800
My Carrier: o2

Re: BlackBerry ID can't login

Hi,

I have problem with my login ID. It always tels me that is incorrect. I have successfully login on my laptop, but using my e-mail address, then tryied using my ID and it didn't work. I have cerated a new ID, got e-mail confirmation, but can't use it to login on my phone. Have a Blackberry Torch. My next step was to upgrade my phone's software, but nothing changed in termes of me logging in. I was only trying to reactivate my e-mail notifications...

Please help....

 

Velina

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New Member
rawrie
Posts: 2
Registered: ‎10-10-2011
My Device: 9930
My Carrier: entel

Re: BlackBerry ID can't login

help me tooo!

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New Contributor
mk1000ie
Posts: 4
Registered: ‎06-22-2010
My Device: 9700
My Carrier: Vodafone IE

Re: BlackBerry ID can't login

Guys I have the exact same problem. I am with Vodafone, called customer care and nothing they could do :smileysad: They said everything looks OK on their side... someone must know what's going on?

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New Contributor
pepal
Posts: 3
Registered: ‎03-19-2011
My Device: BlackBerry Bold 9000
My Carrier: ATT

Re: BlackBerry ID can't login

Thanks but still nothing.

uninstalled AW. reboot.  installed AW.  reboot.  tried to login...nothing.

 

I can't believe this is such an issue.

 

Anything else I can try?

 

Thanks

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New Contributor
pepal
Posts: 3
Registered: ‎03-19-2011
My Device: BlackBerry Bold 9000
My Carrier: ATT

Re: BlackBerry ID can't login

Also, just tried signing into AW via a desktop browser.  Same message as before.

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New Member
melsharm
Posts: 1
Registered: ‎11-25-2011
My Device: Bold 9900
My Carrier: Singtel

Re: BlackBerry ID can't login

Hi I have the same problem, where I have re-registered my blackberry ID, but still can't log in on the phone, although I can on the computer. Whats the solution to this?

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