01-23-2014 01:00 AM
When setting up the BB world store, I could not do the 3rd step of System Check, which was 'Upgrade your Software', as there was no button there to click. Hence I could not go to the 'Terms and Conditions' section as the 'next' button was greyed out. The previous 2 steps 'Get the BB world Browswer plug-in' and 'Connect your smartphone' were fine. I am stuck on that page.
Why is this happening and how do I fix it?
01-23-2014 11:15 PM
Hi and Welcome to the Community!
Please clarify...are you doing this on your PC with the BB connected via USB? Or on the BB standalone?
01-24-2014 02:30 AM - edited 01-24-2014 02:53 AM
On the PC with BB connected vis USB.
I realised that the reason why I couldn't do the third step was because I already had bbworld fully downloaded!
However, I reached another problem when I was updated BBworld on the PC connected via USB. When I was trying to download a theme, this popped up:
To access BlackBerry World on the desktop, you must upgrade the version currently installed on your device. Would you like to upgrade now?
I clicked 'Install' and proceeded to update BBworld.
However, I have needed to repeatedly update it as this has been continuously popping up for 3+ times. My BBworld is 18.104.22.168. currently. The updates are not updating it, as I have tried.
01-24-2014 10:58 AM
With your BB not connected to your PC, please try this sequence on the BB:
1) Remove AppWorld from your BB
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
4) Do another Batt-Pull reboot
5) See if it now works.
01-28-2014 03:39 AM
Thanks for the tip. However, I can't seem to do that as my bb has brower configuration service book entries. My bb doesn't even have the browser app on it.
I think I found out why the blackberry world wouldn't download properly onto my bb though. Mine is running on OS4, so I'll need to upgrade it before downloading bbworld. Thanks for the help.
01-28-2014 11:09 AM