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bjorck02
Posts: 1
Registered: ‎12-07-2012
My Device: blackberry torch 9800
My Carrier: Globe Telecom

Blackberry 9800 Blackberry Application World is not working

Hi,

 

Can somebody please help me with my problem with my phone, i have just downloaded some of the free applications yesterday on my phone. As i tried to remove some of the old applications i have downloaded after clicking the Blackbbery App World my phone automatically reboot, it happens everytime i click the App World.

 

Thanks

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Hall of Famer II
sdgardne
Posts: 48,013
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry 9800 Blackberry Application World is not working

Hi and Welcome to the Community!!

Please addition try this sequence:

1) Remove AppWorld from your BB

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone
  • If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

4) Do another Batt-Pull reboot

5) See if it now works.


 

You can also remove other apps via KB10040 above rather than doing so within AppWorld itself.


Cheers!


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