Blackberry 9800 Blackberry Application World is not working

bjorck02 · ‎12-07-2012

Hi,

Can somebody please help me with my problem with my phone, i have just downloaded some of the free applications yesterday on my phone. As i tried to remove some of the old applications i have downloaded after clicking the Blackbbery App World my phone automatically reboot, it happens everytime i click the App World.

Thanks

sdgardne · ‎11-28-2008

Hi and Welcome to the Community!!

Please addition try this sequence:

1) Remove AppWorld from your BB

KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.

4) Do another Batt-Pull reboot

5) See if it now works.

You can also remove other apps via KB10040 above rather than doing so within AppWorld itself.

Cheers!

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Blackberry 9800 Blackberry Application World is not working

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