BlackBerry World

[chriscoleman]

I am trying to access MyWorld after changing my device at verizon.  My new PIN is [removed personal information].  How do I get it changed in your system?

Thanks,

Chris

Message Edited by dany_s on 08-21-2009 09:04 PM

[Xandrex]

Hello,

please read the AppWorld user guide, there is a section about that issue:

Home
> Support & Services
>> Product Documentation
>>> Documentation for Smartphone Users
>>>> BlackBerry App World
>>>>> BlackBerry App World storefront - User Guide

Managing Items >> Re-install items on a different device

[victorythagr8]

Well what happen if i get a "used a all your pin change" message even though i only change to one phone because my storm broke and i just got an replacement storm. I thought it was a 3 pin change per year.

[sdgardne]

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victorythagr8 wrote:
Well what happen if i get a "used a all your pin change" message even though i only change to one phone because my storm broke and i just got an replacement storm. I thought it was a 3 pin change per year.

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Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

• https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).


Cheers!

[Franziskaneiser]

Hey there, I read your last reply to that topic and so I am hoping you might be able to help me with my problem as well. My Blackberry got stolen a week ago. I had the blackberry option on my old, now stolen phone. I bought a new blackberry since I do not believe that I will get my old one back. Do you know how I can get the blackberry option onto my new blackberry? I just have no idea how to change that. I cannot find any information on the blackberry website. I would sincerely appreciate any help at this state!! Thanks a lot in advance!! Franzi

[sdgardne]

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Franziskaneiser wrote:
Hey there, I read your last reply to that topic and so I am hoping you might be able to help me with my problem as well. My Blackberry got stolen a week ago. I had the blackberry option on my old, now stolen phone. I bought a new blackberry since I do not believe that I will get my old one back. Do you know how I can get the blackberry option onto my new blackberry? I just have no idea how to change that. I cannot find any information on the blackberry website. I would sincerely appreciate any help at this state!! Thanks a lot in advance!! Franzi

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Hi and Welcome to the Community!

For reference regarding your stolen BB, see this:

• http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/Lost-or-Stolen-BlackBerry-What...

Regarding your question, please explain exactly what you mean by "the blackberry option"? I am not at all certain what you mean by that, so please explain further.

Thanks and let us know!