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New Contributor
rootter
Posts: 6
Registered: ‎11-20-2012
My Device: torch 9800
My Carrier: movistar

Blackberry ID locked

Hi,

 

i have blackberry id locked for my blackberry torch 9800,  in this moment I don't have attempts to enter the password,  plz i need help.

 

 

thanks

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JSanders
Posts: 84,394
Likes: 22,903
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID locked

Read the solutions here:

BlackBerry ID lockout behavior 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
rootter
Posts: 6
Registered: ‎11-20-2012
My Device: torch 9800
My Carrier: movistar

Re: Blackberry ID locked

hi,

 

thanks, i have installed the blackberry protect but sent the message: blackberry id locked, i can't use this app for my backup.

 

 

regards

Please use plain text.
JSanders
Posts: 84,394
Likes: 22,903
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID locked

You sent that message to whom?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
rootter
Posts: 6
Registered: ‎11-20-2012
My Device: torch 9800
My Carrier: movistar

Re: Blackberry ID locked

oops sorry, :Yes: regards!

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New Contributor
rootter
Posts: 6
Registered: ‎11-20-2012
My Device: torch 9800
My Carrier: movistar

Re: Blackberry ID locked

[ Edited ]

dont start my blackberry ID,  for change the password but the mail message doesn't reach to the inbox.

 

=(, other way for this issue?

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JSanders
Posts: 84,394
Likes: 22,903
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID locked

You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.

Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
rootter
Posts: 6
Registered: ‎11-20-2012
My Device: torch 9800
My Carrier: movistar

Re: Blackberry ID locked

I remember the password, but i dont know happened with my account, in website (blackberry) locked this account, but in local page for ISP network (movistar) this password login and start my edit mails account.

 

 

regards

Please use plain text.
JSanders
Posts: 84,394
Likes: 22,903
Solutions: 5,892
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID locked

Can you login at www.blackberry.com/blackberryid  ?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
rootter
Posts: 6
Registered: ‎11-20-2012
My Device: torch 9800
My Carrier: movistar

Re: Blackberry ID locked

yeah, the solution was restore all my blackberry OS.

 

 

regards

 

thanks

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