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Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Blackberry ID login - Password and Securtiy answer both forgotten

 


moiracheng78 wrote:

Everyone - I had the exact same issue - forgot my Blackberry ID and forgot my security question answer.

I found the answer which worked for me. It was only introduced 24/05/2011 as RIM downgraded the requirement to enable users to reset their password  even if they forgot their security question and answer. 

Open this link: https://blackberryid.blackberry.com/bbid/valpasswordreset?css=YmJpZGNzc19kZWY%3D&locale=ZW4%3D&key=C...


thanks a lot for your feedback ! RIM even published an article about it on their public knowledge base!

KB26361 How to reset a BlackBerry ID password




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Member
alissia
Posts: 1
Registered: ‎09-11-2011
My Device: 9800

Re: Blackberry ID login - Password and Securtiy answer both forgotten

Thank you so much, I'd tried everything and was about to give up, but luckily I'd saved the donotreply email. I've done it finally.  Thank goodness for this forum

New Member
Mralbaugh
Posts: 1
Registered: ‎07-19-2012
My Device: Bold

Re: Blackberry ID login - Password and Securtiy answer both forgotten

I was trying to download apps to my blackberry I didn't have a password and was directed to this web site applied and I still do not have a password
New Member
Raveena
Posts: 1
Registered: ‎12-11-2012
My Device: BalckBerry curve 9230

Re: Blackberry ID login - Password and Securtiy answer both forgotten

Which donotreply? :'(
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Blackberry ID login - Password and Securtiy answer both forgotten

@Raveena
when you created you BlackBerry ID, an email was sent to you. This is what alissia calls the donotreply mail.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
noludwe
Posts: 2
Registered: ‎02-22-2013
My Device: blackberry 9300

Re: Blackberry ID login - Password and Securtiy answer both forgotten

 
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Blackberry ID login - Password and Securtiy answer both forgotten

hello noludwe, I do not see what you have written.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Member
NaomiHabila09
Posts: 1
Registered: ‎03-01-2013
My Device: 9810

Re: Blackberry ID login - Password and Securtiy answer both forgotten

I followed the email send to me but there was no space for me to delete my profile please what newt
New Contributor
noludwe
Posts: 2
Registered: ‎02-22-2013
My Device: blackberry 9300

Re: Blackberry ID login - Password and Securtiy answer both forgotten

I forgot ma password I want to login to my bb someone please help me.
JSanders
Posts: 87,309
Likes: 23,334
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID login - Password and Securtiy answer both forgotten


noludwe wrote:
I forgot ma password I want to login to my bb someone please help me.

Did you forget your password to your BlackBerryID,

Or, did you forget your Security password?




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