06-07-2014 01:41 PM
I am trying to set up my phone to start receiving work e-mails on it. When I go to "setup" it tells me to sign into Blackberry World. However, I misplaced both my ID password and my security question answer. Is there a way to have my entire Blackberry ID re-set?
06-07-2014 01:48 PM
No, unless an IT person at your work has your password. Failing that, you need your security question at the very least. Without that you'll have to make a new BB ID and start over. Unfortunately that means you'll lose all your personal info associated with that ID i.e. contacts, app purchases, etc.
I hope that explains it to your satisfaction.
06-07-2014 03:22 PM
06-27-2014 11:18 AM