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New Contributor
rambo2014
Posts: 2
Registered: ‎02-28-2014
My Device: Z10

Blackberry ID, screen Verifying Password hung up

I'm on the way to install Bssh, and my Z10 brings me to enter password on the screen "Verifying Password".  And it hung there .  I tried several times to go to the step payment, but it hangs on Veryfying Password.

 

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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: Blackberry ID, screen Verifying Password hung up

Good day

What do you mean by hung up? Are you entering your correct password?
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New Contributor
rambo2014
Posts: 2
Registered: ‎02-28-2014
My Device: Z10

Re: Blackberry ID, screen Verifying Password hung up

Yes, I entered the correct password.

I tried to change also my password.  Tryied to logon the web blackberry Id with the new password ... and the same situation happened.  Then I restarted my Z10,.  Finally, I pull out the battery.  And I can proceed to  the payment bbw.  It works!

 

 

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