Production versions of RIM-provided apps typically do not require a keycode to function. Normally, that's for beta versions...and discussion about beta versions is restricted to the Beta-Zone only. I recommend you go there to ask this question.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.