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New Member
elmo-777
Posts: 1
Registered: ‎04-18-2013
My Carrier: Verizon
Accepted Solution

Blackberry Z10 app world not working

Ever since the latest software update, Blackberry App world on my phone will not work.  I open it and it tries to load but never gets past that point.  I have pulled the battery to see if this would help but still no luck.  I can't remove it as it is part of the new os 10 system.  Any info would be appreciated.

Thanks,

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New Member
Carnja
Posts: 1
Registered: ‎04-18-2013
My Carrier: o2

Re: Blackberry Z10 app world not working

I am having the same issue too

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JSanders
Posts: 80,709
Likes: 22,356
Solutions: 5,756
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Blackberry Z10 app world not working

  • On your Z10, go to your Music or Games icon.
  • Tap the lower left three dots overflow icon and touch BlackBerry World.
  • Now, BlackBerryWorld should start for you.

credit to ukmight for this solution.




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New Contributor
kayleighmarie
Posts: 2
Registered: ‎04-21-2013
My Carrier: vodafone

Re: Blackberry Z10 app world not working

Im having trouble with my blackberry app world and dont understand where to find the three dots overflow icon can you help me please.
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JSanders
Posts: 80,709
Likes: 22,356
Solutions: 5,756
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Blackberry Z10 app world not working

kayleighmarie, open your icon named Music or Games.
at the bottom right of the screen, you will see three vertical dots touch that.
We call that the "overflow" icon since it pops up with options or settings not seen on the normal screen.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
HBenne
Posts: 3
Registered: ‎04-18-2013
My Carrier: Vodafone

Re: Blackberry Z10 app world not working

this way i can get into BB world. But if i close it and want to open now the standard icon "BB World", i have same problem and only can go over Music/games-App.

 

Will that be solved?

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New Contributor
kayleighmarie
Posts: 2
Registered: ‎04-21-2013
My Carrier: vodafone

Re: Blackberry Z10 app world not working

Had to restore the phone back to wen i 1st got it was not happy bout this as i lost everything if it happens again i will no longer be a blackberry user.
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JSanders
Posts: 80,709
Likes: 22,356
Solutions: 5,756
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Blackberry Z10 app world not working


kayleighmarie wrote:
Had to restore the phone back to wen i 1st got it was not happy bout this as i lost everything if it happens again i will no longer be a blackberry user.

Sorry... you might have read the solution in this thread before factory restoring the phone. That's not required for most users. And, ALWAYS backup the device first, so you don't lose everything.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
adriekwan81
Posts: 9
Registered: ‎04-22-2013
My Carrier: Digi

Re: Blackberry Z10 app world not working

Same here.. 

Im not able to access my Blackberry World at all since last week.

The black screen keep loading non-stop. Not sure what happened or why.

I just checked my network provider -Digi still have 54% quote to surf.

 

I am able to surf net, check emails and what's app. Except browsing into Blackberry World Apps.

Some one please help.....

 

Thanks!

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New Contributor
adriekwan81
Posts: 9
Registered: ‎04-22-2013
My Carrier: Digi

Re: Blackberry Z10 app world not working

Ooh.. Thanks. It seems to work that way through Music/Games icon. Why not Blackberry World Icon?
Strange. Anyway, it has to be fixed asap i hope :smileyhappy:
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