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New Contributor
amanrambarath
Posts: 3
Registered: ‎07-08-2013
My Device: blackberry BOLD 9780
Accepted Solution

BlackberryID

Can somebody please help me recover my blackberryID ... Out of my stupidity I have forgotten the password and the answer to the security question for my blackberryID... How do I get it back???
JSanders
Posts: 86,478
Likes: 23,186
Solutions: 5,985
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackberryID

Sorry, you have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.

Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.




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New Contributor
amanrambarath
Posts: 3
Registered: ‎07-08-2013
My Device: blackberry BOLD 9780

Re: BlackberryID

Lol thank you so much but what if I received that sms on my old phone??? Then I'm screwed right?
JSanders
Posts: 86,478
Likes: 23,186
Solutions: 5,985
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackberryID

The password prompts are not sent via SMS, they are sent via email to the registered email account ON your BBID account.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Member
Shillz
Posts: 2
Registered: ‎03-16-2014
My Device: Z10

Re: BlackberryID

I cannot asses my email address to be able to reset my blackberryid. Help I'm getting frustrated
JSanders
Posts: 86,478
Likes: 23,186
Solutions: 5,985
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackberryID


Shillz wrote:
I cannot asses my email address to be able to reset my blackberryid. Help I'm getting frustrated

Why can't you access your email address?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
Shillz
Posts: 2
Registered: ‎03-16-2014
My Device: Z10

Re: BlackberryID

Its my old Hotmail account but when I do log on to my email address , there is nothing in my box regarding resetting password.
JSanders
Posts: 86,478
Likes: 23,186
Solutions: 5,985
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackberryID

instructions:

 

How to re-validate Windows Live Hotmail, MSN, and Bell Sympatico email integrations   




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code