06-07-2013 06:02 PM
I am really angry with the fact that I can't buy any app from AppWorld on my PlayBook with either Visa Electron or PayPal.
For example I want to buy Tapatalk for PlayBook, I log in my BB ID account, select VISA, enter all the details and when I select Save I get "There is a problem with your credit card authorization (Error Id :12000)
If I choose to pay with PayPal I get "No credit card on file. Add a credit card or PayPal balance at https://www.paypal.com." with no error code.
I buy using my paypal since like 2004 on ebay, amazon with no problem, actually I just did a small payment just for checking and it worked, using Playbook's browser.
Same thing happens on my 9320 Curve, I tried 2 VISA Electron cards, none works and same thing happens with PayPal.
I only managed to buy an app on my Curve using a friend's Master Card, so I think either VISA Electron is not supported or there is a problem with BB World.
06-07-2013 07:27 PM
06-08-2013 08:16 AM
06-08-2013 04:44 PM
When you enter your Address information.
Make sure you are entering same address as billing address
If its all correct and still unable to purchase.
I think you will have to contact Blackberry Support on this issue.
BlackBerry Customer Support Center
1-877-255-2377 (North America Toll Free)
0808 100 7466 (Toll Free UK Only)
+44 1753 558400 (Outside UK)