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New Member
robp
Posts: 1
Registered: ‎04-14-2009
My Device: Not Specified

Can't connect to Paypal

[ Edited ]

I have had a Paypal account for several years, when trying to make a purchase on app world I get the error

 

"There was a problem contacting PayPal.  Please try later"

 

I've tried multiple times with no success, any suggestions?

(I'm using a BB Storm)

 

 

  • Your Carrier  - Verizon
  • Your BlackBerry Model - Storm
  • Your BlackBerry OS (Can be found in Options -> About) 4.7.0.113
  • Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.26
  • If you have BIS or BES (Personal Use or Corporate Use)  bes
  • Message Edited by robp on 04-14-2009 08:52 AM
    Message Edited by robp on 04-14-2009 08:53 AM
    Please use plain text.
    New Contributor
    skel420
    Posts: 5
    Registered: ‎04-14-2009
    My Device: Not Specified

    Re: Can't connect to Paypal

    I am in the same boat as the original poster.  My colleague and I have received this error when trying to purchase software on two different BBs, using two different paypall accounts.

     

    BB #1: 

     

  • Your Carrier  - Telus
  • Your BlackBerry Model - Storm
  • Your BlackBerry OS (Can be found in Options -> About) 4.7.0.113
  • Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.28
  • If you have BIS or BES (Personal Use or Corporate Use): BES
  •  

    BB #2: 

     

     
  • Your Carrier  - Rogers
  • Your BlackBerry ModelBold
  • Your BlackBerry OS (Can be found in Options -> About) 4.6.0.247
  • Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.27
  • If you have BIS or BES (Personal Use or Corporate Use): BES
  • Please use plain text.
    New Contributor
    skel420
    Posts: 5
    Registered: ‎04-14-2009
    My Device: Not Specified

    Re: Can't connect to Paypal

    This looks like it may be a BES issue.  I got my hands on another Bold this afternoon running the same OS with the same carrier and version of App world and it had no trouble contacting paypal.  I plan on blowing my Bold away tomorrow and setting it up as BIS only to see if it is in fact the BES to blame.

     

    Please use plain text.
    New Contributor
    skel420
    Posts: 5
    Registered: ‎04-14-2009
    My Device: Not Specified

    Re: Can't connect to Paypal

    This is either a BES or network firewall issue.  When I disconnect my BB from the BES and attempt to use paypal to pay for an app in appworld, it works fine.  If I re-activate on my company BES, paypal no longer works.  It may be a BES issue, but it is not a BES policy issue as I have tested with a no restriction policy.  This leads me to belive it may be my corporate firewall that is to blame.
    Please use plain text.
    Guru I
    Xandrex
    Posts: 18,401
    Registered: ‎07-29-2008
    My Device: Z30, Playbook, 9320BES
    My Carrier: B&You _ SFR

    Re: Can't connect to Paypal

    skel420 : it could be helpful if you explain how you disconnect a BlackBerry device from a BES. Thanks :smileyhappy:



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