BlackBerry World

[robp]

I have had a Paypal account for several years, when trying to make a purchase on app world I get the error

"There was a problem contacting PayPal.  Please try later"

I've tried multiple times with no success, any suggestions?

(I'm using a BB Storm)

Your Carrier  - Verizon

Your BlackBerry Model - Storm

Your BlackBerry OS (Can be found in Options -> About) 4.7.0.113

Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.26

If you have BIS or BES (Personal Use or Corporate Use)  bes

Message Edited by robp on 04-14-2009 08:52 AM

Message Edited by robp on 04-14-2009 08:53 AM

[skel420]

I am in the same boat as the original poster.  My colleague and I have received this error when trying to purchase software on two different BBs, using two different paypall accounts.

BB #1: 

Your Carrier  - Telus

Your BlackBerry Model - Storm

Your BlackBerry OS (Can be found in Options -> About) 4.7.0.113

Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.28

If you have BIS or BES (Personal Use or Corporate Use): BES

BB #2: 

 

Your Carrier  - Rogers

Your BlackBerry Model - Bold

Your BlackBerry OS (Can be found in Options -> About) 4.6.0.247

Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.27

If you have BIS or BES (Personal Use or Corporate Use): BES

[skel420]

This looks like it may be a BES issue.  I got my hands on another Bold this afternoon running the same OS with the same carrier and version of App world and it had no trouble contacting paypal.  I plan on blowing my Bold away tomorrow and setting it up as BIS only to see if it is in fact the BES to blame.

[skel420]

This is either a BES or network firewall issue.  When I disconnect my BB from the BES and attempt to use paypal to pay for an app in appworld, it works fine.  If I re-activate on my company BES, paypal no longer works.  It may be a BES issue, but it is not a BES policy issue as I have tested with a no restriction policy.  This leads me to belive it may be my corporate firewall that is to blame.

[Xandrex]

skel420 : it could be helpful if you explain how you disconnect a BlackBerry device from a BES. Thanks