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New Member
longsville
Posts: 1
Registered: ‎04-07-2009
My Device: Storm 9500

Cannot Connet To Blackberry App Servers....HELP!!

Hey there I'm in Australia and have the Storm on the Vodafone network. I downloaded the App store and that works without a worry, i have even purchased 2 games and they have been taken and paid for from my paypal account. However, they wont install. App world says to restart the App world application and then log into my world. So i do that and then click on re-install and it then comes up with a msg saying that it cannon connect to the App world servers try again.

I have been trying for 3 days...

Pls help

Aleks Long
Sales Executive
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Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Cannot Connet To Blackberry App Servers....HELP!!

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.



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