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New Member
Pynkpulgis
Posts: 1
Registered: ‎10-14-2009
My Device: Not Specified

Cannot clear memory on My App World

I downloaded a few apps,  I didn't not like them, and uninstalled them. In My App World the apps are shown as "uninstalled" but my memory is still being used by them. I don't know how to removed them completely to restore that memory that is being used. Can someone help me please?
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Hall of Famer II
sdgardne
Posts: 47,973
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Cannot clear memory on My App World

Hi and Welcome to the Forums!

 

How, exactly, do you know that the memory is being consumed by those apps?

 

To recover the max memory your BB can have, perform the following:

  • Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.


Best!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Visitor
abbysdad2006
Posts: 1
Registered: ‎01-11-2010
My Device: 8310
My Carrier: att

Re: Cannot clear memory on My App World

I'm having that same problem.  I can not get rid of the stuff I have uninstalled. 

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Hall of Famer II
sdgardne
Posts: 47,973
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Cannot clear memory on My App World

 


abbysdad2006 wrote:

I'm having that same problem.  I can not get rid of the stuff I have uninstalled. 


 

 

Hi and Welcome to the Forums!

 

The same basic question applies to you as was posted above -- how, exactly, are you "seeing" what you "can not get rid of"?

 

Thanks.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.