11-07-2012 08:21 AM
HI there, All of a sudden I cannot use bbm. I can sometime receive messages but I cannot send them .
The messages do have a check mark but no D or R to tell me that they are delivered of read.
I have rebooted my BB umpteen times and took out the battery, I've even deleted and reinstalled the BBM.
Still no luck. I am using a Bold 9900 on Vodafone India
Could someone let me know what is going on?
11-13-2012 11:14 AM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!