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New Contributor
TWbabe28
Posts: 2
Registered: ‎08-31-2012
My Device: Blackberry Curve 8520

Cant pay for an app of blackberry app world (version 4.63)

Hi

Today I tried purchasing an app off the app world version 4.63 but it wouldn't let me puchase it. Also I can't click on my payment options a green circle comes up when I click it but it does nothing. I upgraded my app world to the new version and ever since then I can't but an app I can download free apps but can't buy apps please help!
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JSanders
Posts: 85,275
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant pay for an app of blackberry app world (version 4.63)

I wonder if your BlackBerryID needs updating.

 

I would suggest this:

  • Go to Options > Device > Applications and scroll to the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
  • Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
  • Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the AW  application again.




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New Contributor
pgncalves
Posts: 6
Registered: ‎11-20-2012
My Device: curve 8520

Re: Cant pay for an app of blackberry app world (version 4.63)

I too have the same problem. I have a blackberry curve 8520. I have tried deleting, rebooting, etc but still the same. Was wondering if you came right and what you did?
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