BlackBerry World

[curtisreed07]

I have an BlackBerry Bold 9930. I recently did a Security Wipe on it and I am now trying to re-install my apps. Certain apps that have been installed on the device prior to the wipe are now saying they are "Not Available for this device". Two specific are BlackBerry Messenger which I thought was made for all BlackBerry Devices and Pandora. Is there a way to fix this issue, if so how? This is a little frusturating, I have been a BlackBerry customer for several years and I have never had this issue. Help please.

Thanks

Curtis

[JSanders Resident Expert]

Both of those apps are certainly available for the 9930.

For BBM, use your browser to go to www.blackberry.com/bbm

In your AppWorld > MyWorld hit the Menu key > Refresh List and see if Pandora becomes available as a reinstall.

[curtisreed07]

The direct link did allow me to download BBM, and I was able to download Pandora from www.pandora.com, but I am still unable to download these apps from AppWorld.

[JSanders Resident Expert]

On your BlackBerry, please look at Options > Device > Applications.

What is the version of AppWorld installed?

[curtisreed07]

4.0.0.65 is the version of app world i have installed

[JSanders Resident Expert]

Ok, that is the latest version of AppWorld.

I don't understand the prohibition now allowing you do download Pandora.

You can refresh your AppWorld and try again, that's all I know...

For BlackBerry App World 3.0 and 4.0:

1. Launch the BlackBerry App World application.
2. While pressing and holding the ALT key, type RSTRST.

[curtisreed07]

Issue still exists. Checked my BlackBerry Torch 9850 and having the same issue on it as well.