Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
Contributor
curtisreed07
Posts: 20
Registered: ‎01-20-2013
My Device: BlackBerry Bold 9930

Certain Apps Not Available for BlackBerry Bold 9930

I have an BlackBerry Bold 9930. I recently did a Security Wipe on it and I am now trying to re-install my apps. Certain apps that have been installed on the device prior to the wipe are now saying they are "Not Available for this device". Two specific are BlackBerry Messenger which I thought was made for all BlackBerry Devices and Pandora. Is there a way to fix this issue, if so how? This is a little frusturating, I have been a BlackBerry customer for several years and I have never had this issue. Help please.

 

Thanks

 

Curtis

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Certain Apps Not Available for BlackBerry Bold 9930

Both of those apps are certainly available for the 9930.

 

For BBM, use your browser to go to www.blackberry.com/bbm

 

In your AppWorld > MyWorld hit the Menu key > Refresh List and see if Pandora becomes available as a reinstall.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
curtisreed07
Posts: 20
Registered: ‎01-20-2013
My Device: BlackBerry Bold 9930

Re: Certain Apps Not Available for BlackBerry Bold 9930

The direct link did allow me to download BBM, and I was able to download Pandora from www.pandora.com, but I am still unable to download these apps from AppWorld.

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Certain Apps Not Available for BlackBerry Bold 9930

On your BlackBerry, please look at Options > Device > Applications.

What is the version of AppWorld installed?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
curtisreed07
Posts: 20
Registered: ‎01-20-2013
My Device: BlackBerry Bold 9930

Re: Certain Apps Not Available for BlackBerry Bold 9930

4.0.0.65 is the version of app world i have installed

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Certain Apps Not Available for BlackBerry Bold 9930

Ok, that is the latest version of AppWorld.

 

I don't understand the prohibition now allowing you do download Pandora.

You can refresh your AppWorld and try again, that's all I know...

For BlackBerry App World 3.0 and 4.0:

  1. Launch the BlackBerry App World application.
  2. While pressing and holding the ALT key, type RSTRST.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
curtisreed07
Posts: 20
Registered: ‎01-20-2013
My Device: BlackBerry Bold 9930

Re: Certain Apps Not Available for BlackBerry Bold 9930

Issue still exists. Checked my BlackBerry Torch 9850 and having the same issue on it as well.