Dear Rim,
I am not happy. Now, I know that is not nearly as important to you as when one of those big corporate customers of yours isn't happy, but it's pretty important to me.
I have a Curve 8330 which is barely 4 months old. My carrier is Virgin Mobile Canada. I have OS 4.5.0.77.
According to all of your available information, I should be well within the requirements to use the "App World" . Howeve, your site tells me otherwise.
Worse than just not being able to access it, an application which I use regularly no longer works because when I had the issues with installing App World, I thought: "I know! It might just be a glitch. I will just start clean and reinstall some of these applications later, AFTER I have app world up and running." Problem is, AFTER in uninstalling it, I discovered I could not longer get it back UNLESS I HAD APP WORLD!
As far as I can tell there is no reason I should not have access to app world. Unless Virgin Mobile Canada is blocking access somehow, I just can't get it. I have cleared off my BB, pulled the battery many times, cleared the memory and done everything I can think of to make it work, but it won't install - it keeps insisting I don't meant the system requirements - which I most definitely DO.
The worst part of this is that all this was "solved" the other day with a new upgrade of the App World... and everyone seems to just be going on as though it is all fixed up. It isn't. I can't use it. I see others here also can't use it. I have searched for people complaining they can't use it, and I can't find any that say they are on Virgin Canada so far. So, I'm stumped.
If there was going to be ANY issue of BB users not being able to access App World, why exactly were applications moved INTO App World so they could not be accessed anywhere else? This seems utterly ridiculous to me. It is infuriating.
Anyway, I'm starting to feel like I should take this personally. Was it something I did? Something I said? Do you disagree with the assessment that PolarBears are 'endangered' and wish to make an example of me? Was it because when I tried all to get the store to work the first time I called it an EPIC FAIL on twitter?
I'd really like to have access to the apps that other BlackBerry users have access to. I actually really LIKE my BB. I think everyone should have one. But, things like this, well, they are really hard on a relationship, yanno...
Please, whatever is wrong, help me fix it. Or fix it for me. I don't know why it is doing this, but I'm out of ideas. Is there an update I need to install? A palm I need to grease?
Please help. Thanks in advance...
