10-24-2012 12:18 AM - edited 10-24-2012 12:24 AM
I downloaded message viewer app. The charge is Rs 37. However my credit card is charged with Rs 37 + Rs 53.48
How can I get the refund?
11-13-2012 11:30 AM
Hi and Welcome to the Community!
Refund requests, as with all formal support, must go through your contractually required formal support channel. Typically, that starts with your mobile service provider, who can escalate the case into RIM at no cost to you. Please check your original documentation to see the specific formal support channel(s) available to you.