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New Contributor
dneirv
Posts: 2
Registered: ‎08-09-2013
My Device: BB 9900
My Carrier: KPN

Download link to upgrade AppWorld does not work on BB9900

Hi, 

 

I just got a new BB9900. When I opened AppWorld I got the message that I needed to upgrade to a newer version of AppWorld. 

 

I clicked the link to open the BB site in my browser, and clicked through on 'update today', I then end up at download site, but I can't click any buttons to start the download. Seems like a bug to me...

 

Please let me know how I can upgrade AppWorld when the download site does not seem to work.

 

Upgrading via the desktop software is no option. As I cannot install any software on my business laptop.

 

Thanks in advance for your suggestions! 

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Download link to upgrade AppWorld does not work on BB9900

Hey dneirv,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would suggest going to www.blackberry.com/appworld/download and then download the file and restart the BlackBerry smartphone and then you should have the most up to date version.

 

Let me know if you still have problems with the update.

 

Cheers.


-ViciousFerret


 


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New Contributor
dneirv
Posts: 2
Registered: ‎08-09-2013
My Device: BB 9900
My Carrier: KPN

Re: Download link to upgrade AppWorld does not work on BB9900

Hi! 

 

Thanks for the reply. Via your link I get to the same website as before. 

 

On my smartphone I can't select any download button on this website. So I'm still unable to download the app.

 

Thnx!

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New Member
memblew
Posts: 1
Registered: ‎08-29-2013
My Device: BB9900
My Carrier: VODAFONE

Re: Download link to upgrade AppWorld does not work on BB9900

You have to use from your bb the link as follow:

http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld

 

 

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New Contributor
dubs007
Posts: 2
Registered: ‎09-18-2013
My Device: Torch
My Carrier: Rogers

Re: Download link to upgrade AppWorld does not work on BB9900

I am having the same problem.
I tried the link above and it reverts to:
http://mobileapps.blackberry.com/devicesoftware/index.do
which doesn't have any buttons to continue, just plain text.

Help would be appreciated!
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Regular Contributor
domina_sesa_jecka
Posts: 52
Registered: ‎09-11-2013
My Device: BlackBerry Z10, BlackBerry Pearl 3G 9105, BlackBerry Curve 9220

Re: Download link to upgrade AppWorld does not work on BB9900

You can delete the BlackBerry App World by going to:

Options > Device > Application Management

 

Look for BlackBerry App World. Delete the application from there.

 

Perform a hard reset on the device.

 

After that, launch your browser and go to:

 

us.blackberry.com

 

Then download the App World from that page.

 

If it asks you to restart the device, please do so to save any changes.



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New Contributor
dubs007
Posts: 2
Registered: ‎09-18-2013
My Device: Torch
My Carrier: Rogers

Re: Download link to upgrade AppWorld does not work on BB9900

I deleted app world and tried again but having same issue; it reverts to same page with no link to continue download :smileysad:
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