Downloaded App and not on my playbook

BigShow162 · ‎11-17-2012

I downloaded the Bards Tail app and I receieved a receipt saying I purchaes the app but it is not on my playbook? If I check my app world, it is not on there and if I click on the app, it is saying I must purchase it again.

Just looking for some help.

sdgardne · ‎11-28-2008

Hi and Welcome to the Community!

Please try clearing the AppWorld cache:

KB24714 How to clear the BlackBerry App World cache

Good luck!

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BigShow162 · ‎11-17-2012

Thanks, it worked

sdgardne · ‎11-28-2008

You are most welcome...enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!

If anyone has been helpful to you, please show your appreciation by clicking the Likes Button

button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.

Join our BBM Channels (Beta)
BSCF General Channel PIN: C0001B7B4 Display/Scan Bar Code	Knowledge Base Updates PIN: C0005A9AA Display/Scan Bar Code

Welcome!

BlackBerry World

Downloaded App and not on my playbook

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Re: Downloaded App and not on my playbook

Re: Downloaded App and not on my playbook