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New Contributor
Regina-VQ
Posts: 3
Registered: ‎09-08-2013
My Device: Z10
Accepted Solution

Downloading Apps

Having trouble downloading apps. Just got my Z10 last week, it downloaded a couple of apps fine, but now it gives me an error message. Also when I did it in my laptop, never received the message in my phone. Any suggestions???

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New Contributor
Nabilgeorge
Posts: 4
Registered: ‎09-09-2013
My Device: black berry 9700

Re: Downloading Apps

whatsapp

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New Contributor
Regina-VQ
Posts: 3
Registered: ‎09-08-2013
My Device: Z10

Re: Downloading Apps from Blackberry World

From Blackberry World - having trouble downloading new apps

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Hall of Famer II
sdgardne
Posts: 48,563
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Downloading Apps from Blackberry World

Hi and Welcome to the Community!

Please provide the exact and complete content of the error message presented...not providing that leaves just too many possibilities to make any guessing on our part useful for you.

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
Regina-VQ
Posts: 3
Registered: ‎09-08-2013
My Device: Z10

Re: Downloading Apps from Blackberry World

I took the battery out and reset my Blackberry and now it's working fine. thanks for your reply. Next time I'll copy the error message :smileyhappy:

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Hall of Famer II
sdgardne
Posts: 48,563
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Downloading Apps from Blackberry World

I'm glad that worked. Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.