07-30-2012 04:26 AM
After I updated my BlackBerry App World to 126.96.36.199 version, the list of applications installed in BB App World is empty but I can still use them. Tried 3 or more soft resets, uninstalling and re-installing BB App World, trying to use the desktop software and synchronizing media but the list is still empty. Now this might not be such a problem but it's still annoying I wont be able to know when new updates are available for my apps unless I uninstall them all and re-install them again I guess. Did anybody else have the same problem or did anybody fix this thing yet?
Solved! Go to Solution.
07-30-2012 10:46 AM
Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
07-31-2012 09:19 AM
08-03-2012 09:00 AM
I think I have the similar problem. I upgraded to the same as you, and I instantly lost my BBM messenger icon. I have permanently lost my APP WORLD icon after a prior upgrade on my Curve 9360.
So, I would like to know how I can get my Blackberry instant messaging icon back on my screen. It's hard to follow your instructions for the previous person when i do not have the App icon on my phone. Help?
08-03-2012 09:07 AM