BlackBerry World

[Requiem]

After I updated my BlackBerry App World to 3.1.4.25 version, the list of applications installed in BB App World is empty but I can still use them. Tried 3 or more soft resets, uninstalling and re-installing BB App World, trying to use the desktop software and synchronizing media but the list is still empty. Now this might not be such a problem but it's still annoying I wont be able to know when new updates are available for my apps unless I uninstall them all and re-install them again I guess. Did anybody else have the same problem or did anybody fix this thing yet?

[sdgardne · Accepted solution]

Hi and Welcome to the Community!

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's, see this KB:

• KB24714 How to clear the BlackBerry App World cache

4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).

If step (4) does not happen as listed, then the clear cache did not work.

Hopefully it'll work for you! Good luck and let us know!

[Requiem]

Thank you. It worked.

[sdgardne]

You are welcome...enjoy!

[ds_c]

I think I have the similar problem.  I upgraded to the same as you, and I instantly lost my BBM messenger icon.   I have permanently lost my APP WORLD icon after a prior upgrade on my Curve 9360.

So, I would like to know how I can get my Blackberry instant messaging icon back on my screen.  It's hard to follow your instructions for the previous person when i do not have the App icon on my phone.  Help?

[ds_c]

I fixed my problem... lol. I pulled the battery and now I have my BBM icon on it for instant messaging. I still, however do not, and have not had the APP world icon on my phone, but that's not a big deal, but if anyone has a solution for that... it would be great. Thanks