Error I'd 30261

suzi88 · ‎02-24-2013

I keep getting this error message when I try purchase on App World. Your transaction was not processed. Please try your purchase again.(Error Id:30261)

Please help!!!

pratikcools · ‎04-03-2013

Even i am getting The Same Error as Above on my 9800 Torch

sbani · ‎03-26-2013

I'm also gettin that,looks like no one can help us ;(

sdgardne · ‎11-28-2008

Hello,

Unfortunately, there is nothing in the public KBs with error ID 30261...but this one perhaps may be close:

KB29539 There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later. (Error Id: 30644) when attempting to purchase an application in app world

You of course can search those KBs as well:

http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do

And, for formal support, you of course contact your mobile service provider, who can escalate your case up to BlackBerry if such is required.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

If anyone has been helpful to you, please show your appreciation by clicking the Likes Button

button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.

Join our BBM Channels (Beta)
BSCF General Channel PIN: C0001B7B4 Display/Scan Bar Code	Knowledge Base Updates PIN: C0005A9AA Display/Scan Bar Code

Welcome!

BlackBerry World

Error I'd 30261

Re: Error I'd 30261

Re: Error I'd 30261

Re: Error I'd 30261