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daveerdie
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daveerdie
Posts: 2
Registered: ‎07-20-2012
My Carrier: AT&T

Error ID: 50101

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‎07-20-2012 02:03 PM

I have the newest App World on my device, but everytime I try to download an App, it gives me the error "Token has expired, please login. (Error Id: 50101)"

 

I can't figure out how to login in the App, so I'm stuck. 

 

Any help would be much appriciated.

 

Thx

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Administrator
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FozzieBear
Posts: 2,092
Registered: ‎07-13-2009

Re: Error ID: 50101

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‎07-24-2012 04:18 PM

Hello daveerdie,

 

Please go to www.blackberry.com/appworld on your BlackBerry® smartphone Browser and reinstall the BlackBerry App World™ storefront application.

 

Be sure to reboot the device upon completion of the installation and test again.

 

Thank you.


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daveerdie
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daveerdie
Posts: 2
Registered: ‎07-20-2012
My Carrier: AT&T

Re: Error ID: 50101

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‎07-24-2012 04:33 PM

I tried what you suggested, but I still get the same error message.  I then deleted the app and downloaded it again from the site, but still get the same error.

 

Any help would be appreciated!

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