BlackBerry World

[doctorsat]

hello

when i try to use my credit card to purchase any item from app world i get this error

really very annoying although already verified  my credit card

any recommendations

we dont have pay pal in our country

[prince2012]

Hi doctorsat

Welcome to BlackBerry Support Forums

Please check this Knowledge Base Article regarding this error :

KB24454 : "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/ support for more information. (Error Id: 10000)" appears when purchasing an application in BlackBerry App World.

Prince

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[doctorsat]

money already withdrawn from my credit card but no application installed and gives same error again

[doctorsat]

money already withdrawn from my credit card more than one time and no application to install and gives same error ??????

any help will be appreciated 

CIB Alerts Service

Credit Card Movement Notification

Dear CIB Customer,

The following transactions was performed on your credit card :

Card Number	trans date	trans Amount	trans currency	Discription	Cedit Left To Use
****XXXXX	15/12/12 at 07:07	0.99	USD	BLACKBERRY.COM LUXEMBOURG	XXXXXXX

Thank you for using internet banking service 

[Xandrex]

did you read and understand prince2012's reply?

[doctorsat]

Yes my freind i DID read and understand and did all steps in article and i get same error and if you understand i wouldnt make any post in forum unless i tested every thing in articles

Still i have the same problem

Thx

[prince2012]

Hi doctersat

                        First Re - confirm is it Error : 10000 OR Error : 100000 ,If you recieved Error ID: 10000 then I am sure you will not be charged ,I agree you recieve that transcation alert  but Try login to  Netbanking and re check your Transcation details there.

Prince

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