BlackBerry World

[sdiedericks]

Same here; I reported this issue to RIM via @blackberryhelp 2 weeks ago on Twitter after the issue arose post instsalling app world 2.1.4.9 - they responded & asked for more info but no resolution.  Yesterday I landed in Dubai and the App World on my Playbook reverted to USD automatically and I was able to make a purchase again (with no setting changes on Paypal or otherwise).  I'm totally perplexed now!! 

[sdiedericks]

Hi All - I've finally tracked down the issue with @Blackberryhelp & the online FAQ on App World.  It seems from Blackberry App World FAQ that "Prices in the catalog will appear in the local or default currency, based on your home carrier." Thus - if you connect through a carrier in South Africa and they've set their default currency to ZAR; then you will see the App World's prices in ZAR.  If you travel to the US and you connect to a carrier that has set their default currency to USD then you will see the App World's prices in USD.  I've personally tested this by logging on to different wifi servers mirrored in ZA; US & UK and the App World's prices changed from ZAR to USD to UK upon each change! @Blackberryhelp pointed me to speak to my local carrier in South Africa.  Good luck to all my fellow South African BB peeps as I know how unresponsive local carriers can be!! :-(

[Maestrocsf]

In our respective countries prices will likely to be shown in local currency.
However I doubt we who are currently experiencing problems in purchasing from AppWorld will be able to make any purchase yet.
Anyone who can do so first after this problem is resolved do alert us thru this support forum.
Thanks.

[sad25in]

I also having the same problem recently with my torch. I relise this problem happen after I upgrade the app world version because before that I was able to purchase..
But I don't hv credit card so I can't use the method suggest above so what can I do else? My payment is frm paypal. Please anyone help..

[Maestrocsf]

Look up mobihand and handango.
Also look up the websites of vendors.
Download OTA buy direct.
I bought many useful apps this way.

[silvertemplar]

I have the exact same issue on my BB 9700 .

This thread is like 2 months old and no solution. I'm sorry this is pretty pathetic. I'm now buying from Crackberry Appstore .

[Helix751]

Well, I finally found the following in the Blackberry support pages Knowledgebase:

Error Id 9300 appears when making a purchase in BlackBerry App World

Error Id 9300 appears when making a purchase in BlackBerry App World

Article ID: KB25369
Type: Support Content
Last Modified: 08-04-2011
PrintEmail Document Bookmark
 
Product(s) Affected:

BlackBerry App World™ for BlackBerry® smartphones

Overview
When attempting to make a purchase in BlackBerry App World™ storefront, you receive the following error:

There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later. (Error Id: 9300)

Environment
BlackBerry App World™ storefront

Cause
The current payment method selected in BlackBerry App World is not supported in the country that you are attempting to make a purchase from.

Resolution
Refer to KB25368 for a list of supported payment types in your country.

Workaround
If the credit card you are attempting to use is not supported in your country, but PayPal® is supported, add the credit card as a form of payment in a PayPal account, set the preferred currency for PayPal in the country of purchase as specified in KB25368 and use this to complete the purchase.

My country is Chile and we use CLP. 

From the following table, my PayPal account must be set to CLP (Chilean Pesos) desired currency

Supported payment types for BlackBerry App World

(anybody else also thinks this is stupid? AppWorld was working ok until a month or so in my devices and suddenly we cannot buy a single paid application.. AppWorld v 2.4.1.)

Hope this clarifies things a bit as I have been searching around forever for a solution and nobody, either in my company (BES connection here) nor my carrier have been able to give me a satisfactory answer.

Regards. 

[opiuz]

stuff RIM and appworld, im now using crackberry superstore.

problem soved.

[sad25in]

Ya, that's true man.. The blacberry helpdesk also direct me to the same knowledgebase.. But when I told them it was work before I upgrade the version of my App world they keep quite no other possible answer..
So wasting of my time..

[Arcotnd]

Hi, I had the same problem, Error 9300, while trying to pay for an app. I had registered my PayPal account for the purchase. PayPal charges me in US$.

PayPal charges my bank in US$. I am in India and the app was priced in Rupees. 

The BB help document: 

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB25369

gave the correct advice. 

I changed my payment option in my BB appworld to my credit card which currency is Rupees and tried again. This time, it was done in a few seconds. So, for me the BB KB25369 advice worked.

However, there was one hitch before this: when I tried to pay from within the running trial version of the app, there was an error (some other kind of error, "cannot be displayed", no idea what that error was.) But, when I paid from the app from within MyWorld, (where the options "Purchase" "Review" Screenshot" are shown) it worked immediately.