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Contributor
Antonie
Posts: 11
Registered: ‎11-05-2010
My Device: Blackberry Torch (9800)

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

Hi juita2cute,

My proposal is to change it on your phone, then it should function correct in Playbook.

I changed on my Torch 9800 without a hassle, all works well now.

Regards

Regards, Antonie
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800


juita2cute wrote:

Sorry, I did as you adviced now it changed to error 11000.



hello juita2cute,

 

(are you really cute ?)

 

I found some valuable information about that error code 11000, please read ahead:

http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/KB28192-Error-11000-occurs-when-...




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Arcotnd
Posts: 6
Registered: ‎09-13-2009
My Device: Torch 9800, 9860

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

@ Antonie: Glad that helped you, I had a smile too when I got it working! :smileyhappy:

 

@ Juita2Cute: Sorry that it didn't solve your problem.

Since you say the problem started with the updating of App World, one solution I can think of is to remove App World and re-install it with a fresh download.

 

Regards,

Contributor
sad25in
Posts: 11
Registered: ‎08-06-2011
My Device: Torch 9800

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

Now I feel regret that I upgrqded the version of App World.. If only there is a way to downgrade to the previous version, it might help to solve the problem..
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

hello sad25in,

RIM does not offer the possibility to to downgrade to a previous version.

That being said, if you trust people, you can find some old versions of AppWorld and install them. I will never do that though, because I have no reason to trust the people who share those old versions.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
juita2cute
Posts: 12
Registered: ‎08-25-2011
My Device: bold 9700

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

Dear sirs,

 

  1. ive uninstalled n re-installed. does x work. same prob occurred.
  2. ive read all issues on error 11000 as well...but no resolution obtained. paypal was okayed w evrythin xcept w BB.
  3. downgrade? i beginning to wonder, did RIM R&D or tech supports discussed this flaws prior to offer d upgrade? or just bcuz wer d minority they didnt even bother to look into it. Believe it or not...I went to aussie previously n bought the apps w/o hassle, but once here...back to error 9300/11000...
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

for error 11000 please read ahead:

http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/KB28192-Error-11000-occurs-when-...




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
juita2cute
Posts: 12
Registered: ‎08-25-2011
My Device: bold 9700

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

Dear Xandrex,

as I had mentioned earlier, I've read the article n topic. But no solution were given. Thank you.

Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

@juita2cute:
call your carrier helpdesk and ask them to solve your issue. If they cannot, then you can demand that they escalate to RIM Level2 support, at no charge for you.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Contributor
juita2cute
Posts: 12
Registered: ‎08-25-2011
My Device: bold 9700

Re: Error Id: 9300 unable to purchase on app world on my BB Torch 9800

Dear sir,

 

Ive done that last 2 mths ago, it has nuthin to do with the carrier support. since i can use it fine while in aussie. ive kol d bank about my cc, n no prob with it since it has no limits for me. so obviously its BB. had reported it for a few mths bck, still no reports yet. hmm...im lost.