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Ulstergirl
Posts: 1
Registered: ‎06-01-2013
My Device: Curve 9360
My Carrier: Orange UK

Error Message

Trying to redownload a paid for app from My World and got the error message "Corrupt file date error occurred while trying to download bundle: 810282"  Who should I contact ? App World or the Vendors directly ?  If it is App World can someone assist with an email address as I haven't managed to find one yet.

 

Thanks in anticipation

 

Ulstergirl :Clover:

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Error Message


Ulstergirl wrote:

 Who should I contact ? App World or the Vendors directly ?  


Hello Ulstergirl

 

Welcome to Support Forums

 

You should contact the vendor of that specific application through there support email . 

 

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But , regrading your issue with that application, have you tried to re-install the application in a clean manner ! To do that first On your Homescreen go to Options > Device > Application Management > Search there for any instance of that particular application , if you find any delete it from that list . After deleting perform a Battery pull restart by removing the battery while your device is powered on , wait for a min. then reinsert it back.

 

Finally , on your device homescreen open BlackBerry app world > My World > And try reinstalling that application 

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