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New Contributor
Posts: 3
Registered: ‎10-25-2013
My Device: BlackBerry Q10, Curve 8520

Evernote issue in AppWorld

AppWorld site says Evernote 5 available for all devices including my old 8520 - http://appworld.blackberry.com/webstore/content/1700/  but when I'm going to install it via AppWorld on device, it shows only old version 3.6.

Evernote support confirmed that the app should be available and suggested to address to AppWorld support.

Hall of Famer II
Posts: 50,279
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)

Re: Evernote issue in AppWorld

Hello,

Actually, for this issue, it's Evernote who should be making the contact. Only the developers have access to something called the Vendor Portal through which issues can be directly escalated to BlackBerry. End users have no such channel for BBWorld issues. Hence, Evernote needs to escalate the issue, not encourage you to do so. Lastly, posting here in this public user-to-user community does not achieve any reporting of the problem to the BBWorld admins.

Good luck!



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New Contributor
Posts: 3
Registered: ‎10-25-2013
My Device: BlackBerry Q10, Curve 8520

Re: Evernote issue in AppWorld

Thanks you for reply. "End users have no such channel for BBWorld issues" - that's why I'm asking here. Since I found no other way and Evernote support does not want to fix the issue by themselves.