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New Member
samrafamily
Posts: 1
Registered: ‎02-11-2012
My Device: bb curve 8530
My Carrier: rogers

HELPP Please !!!!!!! i lost my bbm icon i lost my bbm icon, but everything was backed up, can i still have all my old bbm contacts if i reinstall my bbm?

i lost my bbm icon, but everything was backed up, can i still have all my old bbm contacts if i reinstall my bbm?

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Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: HELPP Please !!!!!!! i lost my bbm icon i lost my bbm icon, but everything was backed up, can i still have all my old bbm contacts if i reinstall my bbm?

Hi there samrafamily, you can indeed get your old BBM contacts back if you simply reinstall BBM.

To ensure you get your icon back, go to Options > Applications, find BBM in the list of applications, then delete it (press BB Menu > Delete), then simply redownload it from http://blackberry.com/bbm.

Good luck and let us know if you have any other problems!

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If your issue is resolved, don't forget to click the Solution button on the resolution!

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New Member
hesterwat
Posts: 1
Registered: ‎10-04-2012
My Device: blackberry curve
My Carrier: vodafone

Re: HELPP Please !!!!!!! i lost my bbm icon i lost my bbm icon, but everything was backed up, can i still have all my old bbm contacts if i reinstall my bbm?

Where can I re-download it? It won't let me delete it first before reinstalling it from blackberry app world yet I can't see it on my phone normally.
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