BlackBerry World

[waqar_aziz]

Yes... Fluently..
Today due to some seciruty measures all the mobile networks were turned off in my city... And I was using the browser on wifi..
And I have posted this comment with even turning the mobile network off via my phone..
Even I can browse facebook on browser when tha apps show error!!

[JSanders Resident Expert]

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waqar_aziz wrote:
Yes... Fluently..
Today due to some seciruty measures all the mobile networks were turned off in my city... And I was using the browser on wifi..
And I have posted this comment with even turning the mobile network off via my phone..
Even I can browse facebook on browser when tha apps show error!!

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aha... this with your Mobile Network off.. ?

And WiFi only connected?

[waqar_aziz]

Yes.. Obviously!! ( I also have change the carrier on my phone to some other, 3-4 days ago)

[JSanders Resident Expert]

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waqar_aziz wrote:
Yes.. Obviously!! ( I also have change the carrier on my phone to some other, 3-4 days ago)

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OK, that can enter in to the equation... you changed the SIM in the device? to whom?

And with that new sim, still no FB, or AW?

[waqar_aziz]

From telenor to ufone..
And still nothing changed... I think that the problem is with the device (some sort of hardware may be but not sure that how could it be)

[Krypto]

That's the only explanation I have for the behaviour we're seeing (regarding my thoughts that it must be hardware related). But like you, I can't figure out what the cause could be. Everything else that could be to blame in terms of software (e.g. Service books, blocked data services, etc) don't explain things fully and certainly don't explain why things work for a number of hours, then stop. Especially given everything you've tried.

I'm thoroughly stumped.

[waqar_aziz]

So am I...

We can't find the cause than how can we reach to a solution??

[JSanders Resident Expert]

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waqar_aziz wrote:

We can't find the cause than how can we reach to a solution??

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We can't. Remember, this forum is basically users just like you who may have a greater knowledge of workarounds, solutions, fixes and shortcuts. But, are not RIM employees and we can only go so far in troubleshooting.

Quite honestly, we've done literally "everything" here, if you've gone through and done everything exactly as myself, Krypto, Wolf and others have described.

IF you were subscribed to BlackBerry Data Services via Telenor or Ufone, you could seek assistance from them, for free, as part of the data plan and have the issue even escalated up to RIM level tech support.

Now, your only option lies in seeking paid, per incident support from RIM.

http://us.blackberry.com/support/programs/technical/incident.html#/h:/support/programs/technical/inc...

[waqar_aziz]

Yes you are right... :/

I am pretty sure that I won't face any problem if I take the services..
Those apps give error that connect to a wireless network... It means they stop detecting the signals of wifi although browser detects them and even the phone also shows connected but those apps won't work...

The link you have given is not opening on my phone... Showing error 404... I will try opening it on my computer **bleep** well.

And again, if you people find any solution please do share or if its easy for you people to contact at some higher place than please ask them for the issue, if they can help!

Thank you guys again!!!

[waqar_aziz]

And one (last) thing... If I schedule the auto reboot of the device via that app ( quickpull) so it won't put any negative effects on my phone?? Right?!