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New Contributor
EnigmaxxUK
Posts: 3
Registered: ‎11-29-2011
My Device: Torch 9800

How do I unsubscribe to an app?

I subscribed to BBM Music premium (with free trial) while in the UK (UK resident), I am now in the US and don't wish to keep subscribed, I can't seem to unsubscribe because the app shows as 'not available' when I click the link in the email because the system has recognised me as being in the US, this means I am being repeat billed monthly for something I don't have access to.

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: How do I unsubscribe to an app?

Can you try accessing your AppWorld account from the web? Then contact with the provide application support contact/email address.

tanzim                                                                                  
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New Contributor
EnigmaxxUK
Posts: 3
Registered: ‎11-29-2011
My Device: Torch 9800

Re: How do I unsubscribe to an app?

Tried that, can't bring up any info on the app.

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Developer
ignites
Posts: 466
Registered: ‎04-11-2012
My Device: Bold 9900

Re: How do I unsubscribe to an app?

is this something you cant do within the app?


Developer for easyDial for BlackBerry Bold & inLink for BlackBerry PlayBook
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