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New Contributor
jennawenna
Posts: 4
Registered: ‎05-22-2011
My Device: curve 8520

How do you restore factory settings on curve 8520?

My BBworld app has disappeared and when I download it again it says iv already got it. Iv looked all over for it n can't seem it find it anywhere, so I was thinking maybe start again. Only problem is I can't find the restore setting :smileysad: can anyone help me please x

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: How do you restore factory settings on curve 8520?

 

Hello ,

Finally, RIM has published an article explaining how to get the icon back!
Read ahead:

http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/No-App-World-icon-exists-after-u...




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New Contributor
jennawenna
Posts: 4
Registered: ‎05-22-2011
My Device: curve 8520

Re: How do you restore factory settings on curve 8520?

Its too complicated for me, I can't get past the : Open Windows Explorer and go to the following folder: C:\Program Files\Common Files\Research In Motion\AppLoader\ and open the Loader.exe file. In Vista 64-bit computers, the file is in C:\Program Files (x86)\Common Files\Research In Motion\AppLoader. Depending on your computer's settings, you may need to show hidden folders (under File > Options for Windows XP or Organize > Folder and Search Options in Windows Vista).

when i go on to that page it just confuses me, isn't there any other way?

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: How do you restore factory settings on curve 8520?

jennawenna,

I am sorry but I won't have time to guide you through all those steps. Besides, I am still using Windows 2000 so I cannot really help you if you use Windows Vista.

I suggest you go ask your question in that other discussion, the one named "How to reload your operating system".

I am sorry but I'd rather tell you right away. It's better than making you wait for me to answer you. I hope Krypto or another contributor in that discussion can help you in a timely manner.

good luck.



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New Contributor
debbiejames
Posts: 6
Registered: ‎04-08-2013
My Device: black berry curve 8520

Re: How do you restore factory settings on curve 8520?

Hie my name is debbie. I downloade an app on app world yesterday
Since then my menu button don't wanne work
If I press and hold the menu button I get the quick menu(browser,instant mesages,what's app)
Eversince I put that app on my bb my menu button doesn't react.
PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: How do you restore factory settings on curve 8520?

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.




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New Contributor
debbiejames
Posts: 6
Registered: ‎04-08-2013
My Device: black berry curve 8520

Re: How do you restore factory settings on curve 8520?

No it didn't seem to be working. I did both but still my bb button is stil not working.
I can get into the menu but I can't get the option to send my mesages, or copy any thing.
Uc browser and twitter its working but nowhere else.
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: How do you restore factory settings on curve 8520?

what is the app you just downloaded ? Can you delete it ?



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New Contributor
debbiejames
Posts: 6
Registered: ‎04-08-2013
My Device: black berry curve 8520

Re: How do you restore factory settings on curve 8520?

I downloaded quick text from app world
And no I can't even get the option to delete the app
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: How do you restore factory settings on curve 8520?

what do you try to do to delete the app?



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