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New Member
sherifdaniel
Posts: 1
Registered: ‎09-24-2010
My Device: Bold 9000

How to Reset App World Password

Please help me how to reset my Balckberry Application World password.

 

I'm forget my password and when try to reset

after put my email address, it askings my security question which I don't remember the answer of my
Security Question.

 

Thank you



Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: How to Reset App World Password

Hello sherifdaniel and welcome to the BlackBerry Support Community Forums.

 

Have a look at KB24127 which will help you reset your BlackBerry ID.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
Jeff848
Posts: 2
Registered: ‎10-14-2010
My Device: Curve 8350

Re: How to Reset App World Password

Hello....

I've tried to reset my password following the advise given using the secret answer, but it doesn't recognize that either.

Then I went to the page to have BB send it to my email addy, as of today 3 days later, I still have not resolved the problem...

 

Any suggestions?

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: How to Reset App World Password

Hello Jeff848 and welcome to the BlackBerry Support Community Forums.

 

Did you receive the initial email when you first created your BlackBerry ID? 

 

Try creating a new BlackBerry ID by going to www.blackberry.com/blackberryid. Do you receive the welcome email?

 

Let me know how you make out.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Jeff848
Posts: 2
Registered: ‎10-14-2010
My Device: Curve 8350

Re: How to Reset App World Password

Did you receive the initial email when you first created your BlackBerry ID?

 

No.

 

Try creating a new BlackBerry ID by going to www.blackberry.com/blackberryid. Do you receive the welcome email?

 

No, I did not receive a welcome email.

I tried to create a new account with my email addy, and I get a response saying; the ADDY is already being used.

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: How to Reset App World Password

Hello Jeff848,

 

Send me a private message with the email address you used to sign up and your BlackBerry PIN. 

 

Thanks :smileyhappy:

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
nanoman9
Posts: 6
Registered: ‎11-09-2010
My Device: 9650

Re: How to Reset App World Password

BB 9650 with Verizon

 

I have tried to reset my password and continue to just get:

 
You have exceeded the maximum number of consecutive failed login attempts, or incorrect security answers given to validate your BlackBerry ID. For security reasons the account has been locked for 2 hours.
 
If a try "once" to enter information it just lists the above message (even after the 2 hours lockout". I would think you would get multiple tries (on the order of 10 before a time out / error message). Especially considering the password is CaSe sensitive.
 
I give up and submit I must not know my password or hint.
There must be a another way to get BB to send you the password reset e-mail. Or a way to completely delete your App World ID. It is just unacceptable to be told to just create another account with a different e-mail.
I tried to contact BB techincal services and they just reject e-mail and suggest going to the forum.
New Contributor
nanoman9
Posts: 6
Registered: ‎11-09-2010
My Device: 9650

Re: How to Reset App World Password

Is the Password Reset

 

    Security Question cAsE sensitive?

 

There must be a better way to reset the password !

New Contributor
nanoman9
Posts: 6
Registered: ‎11-09-2010
My Device: 9650

Re: How to Reset App World Password

For the App World password; is there a minimum number of characters and is there a requirement for at least one number (or any other requirements)?

 

All an effort to hopefully re-connect some neural pathways and  recover my password.

 

I am sure that knowing the password construct and wether the security question is cAsE sensitive will aid in my pursuit.

 

Thanks in advance for any insight.

New Contributor
CJames
Posts: 4
Registered: ‎10-30-2010
My Device: Torch

Re: How to Reset App World Password

I have exactly the same problem, is there a support phone line at all? as I am also just going around in circles