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New Contributor
andre576
Posts: 7
Registered: ‎08-12-2013
My Device: N/A
My Carrier: N/A

How to report Fraud to Blackberry

[ Edited ]

Just to give you a bit of a background.... I haven't has a blackberry in a few years now and I received the e-mail below. The e-mail looks legit and it doesn't look like a phishing attempt. I can't seem to find a number to contact Blackberry or an e-mail address. The only thing I can find for "Blackberry World" is "online Resources" and a "Refund support form" Obviously, I can't fill out a refund form, because I don't have a PIN (Which is required) Does anyone know how I can make blackberry aware of this: ------------------------------------------------------------------------------------------------------------------------ BlackBerry World™ Purchase Receipt The following is a summary of your order. Billed To: (my e-mail) Order Details Order Number: **removed** Order Date: August 12, 2013 Order Total: (IDR) 19,800.00 Item Name Vendor Price Get custom wallpaper and 2 gorgeous unlock style MMMOOO Support Email: cs@mmmooo.com (IDR) 19,800.00 Total (IDR) 19,800.00 For the European Union and certain other countries the price shown is inclusive of taxes. Elsewhere, taxes may be charged in addition to the price shown. Sign up for BlackBerry World™ Updates For support with the BlackBerry World™ client, please visit Support. Sold by Bango Purchase Terms Copyright © 2012 All Rights Reserved | Legal | Privacy | Refunds

 

 

Edit: Order Number removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: How to report Fraud to Blackberry

Looks like fraud to me did you just get this recently? Also you can see at the bottom Copyright © 2012 <-----
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New Contributor
andre576
Posts: 7
Registered: ‎08-12-2013
My Device: N/A
My Carrier: N/A

Re: How to report Fraud to Blackberry

[ Edited ]

Yes, I got this today.

At first I thought it was junk mail, but them the words "Purchase Receipt" caught my eye.

I opened the email and there was this legit looking receipt. I checked my account and no money came out.

I also did a exchange rate and 19,800 (IDR) is like $1.92 US Dollars.

 

Let me see if I can post a better view of the receipt:

 

-------------------------------------------------------------------------------

 

 

 

BlackBerry World™

Purchase Receipt
The following is a summary of your order.

 

Billed To:

Order Details
Order Number: **removed**
Order Date: August 12, 2013
Order Total: (IDR) 19,800.00

 

 

Item Name

Vendor

Price

 

 

Get custom wallpaper and 2 gorgeous unlock style

MMMOOO
Support Email: cs@mmmooo.com

(IDR) 19,800.00

 

 

Total   

(IDR) 19,800.00

 

 

For the European Union and certain other countries the price shown is inclusive of taxes. Elsewhere, taxes may be charged in addition to the price shown.

 

Sign up for BlackBerry World™Updates

For support with the BlackBerry World™ client, please visit Support.

Sold by Bango

Purchase Terms

Copyright © 2012 All Rights Reserved | Legal | Privacy | Refunds

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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: How to report Fraud to Blackberry

Did you make this purchase back in 2012? do you recall this? let me check my receipts has well!

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New Contributor
andre576
Posts: 7
Registered: ‎08-12-2013
My Device: N/A
My Carrier: N/A

Re: How to report Fraud to Blackberry

Nope, like I said before, I haven't owned a blackberry in a few years.
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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: How to report Fraud to Blackberry

Yes my friend just disregard it.

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New Contributor
andre576
Posts: 7
Registered: ‎08-12-2013
My Device: N/A
My Carrier: N/A

Re: How to report Fraud to Blackberry

Will do.
Thank you!
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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: How to report Fraud to Blackberry

your welcome! :smileywink:

 

may I ask what device are you using now? 

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New Contributor
andre576
Posts: 7
Registered: ‎08-12-2013
My Device: N/A
My Carrier: N/A

Re: How to report Fraud to Blackberry

Unfortunately, my company switched to iPhones :smileysad:

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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: How to report Fraud to Blackberry

ohh I see, why not get Z10 for personal use?
_______________________________________________________
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