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shinryukagami
Posts: 1
Registered: ‎11-06-2012
My Device: BlackBerry Playbook
My Carrier: Blackberry Playbook

How to track recent transaction?

I recently bought an app in the appworld and i didn't have the chance to look at what payment method i used for paying the app. The problem now is that nothing is reflected on my CC and Paypal so idk where they  charged the payment.

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sdgardne
Posts: 47,228
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to track recent transaction?

Hi and Welcome to the Community!

Please refer to this KB:

  • KB26621 How to change the payment method in BlackBerry App World for either the BlackBerry PlayBook or BlackBerry smartphone

Check your default payment method...if you did not specific one, then the default should have been used. Otherwise, to formally inquire into the transaction, you would need to seek formal support, from your mobile service provider, who can escalate into RIM if necessary.


Good luck and let us know!


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