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Hi and Welcome to the Community!
Here is a KB that discusses that error:
- KB25553 "There are too many PIN changes associated with this account (Error ID: 30801)" is encountered when attempting to login to BlackBerry App World
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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Well, you can I suppose start by actually reading that KB I linked for you...it contains specific instructions as to what you need to do. Did you not read it? Did it not make sense? If something is confusing, then please be explicit about exactly what you do not understand.
Good luck!
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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