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ginikaosakwe
Posts: 7
Registered: ‎12-08-2012
My Device: bb 9900
My Carrier: vodafone

I cannot delete my blackberry id

I tried deleting. My blackberryid from the first msg I got wen I setup my account.I went tothe link that says click here it kept saying "this I'd can not be deleted" what should I do. And am deletin it cuz. Wen iput in the password it say try. Again and am sure its the right one.I use it for everythin.I was then locked out and I put in the answer to my security question and it says its the wrong one and am locked out again.I just wanna dalete it and create a new one and yet I cannot.what's wrong
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sdgardne
Posts: 47,608
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I cannot delete my blackberry id

Hi and Welcome to the Community!

 

Please refer to this:

  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Yes, the process is drastic...but it is what it is, and there is no other way to change the BB ID association to the BB.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4   Display/Scan Bar Code
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Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: I cannot delete my blackberry id

Yes, the process is drastic...but it is what it is, and there is no other way to change the BB ID association to the BB.
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Yes there is, if you format/reset the BlackBerry.
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
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Hall of Famer II
sdgardne
Posts: 47,608
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I cannot delete my blackberry id


HSingh2012 wrote:
Yes, the process is drastic...but it is what it is, and there is no other way to change the BB ID association to the BB.
--------------------------------------------------------------------------
Yes there is, if you format/reset the BlackBerry.

Only one problem with you suggestion...there is no command for "format" nor "reset"...indeed, one could interpret the WIPE (which is the instructed method) as being either "format" or "reset"...


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.