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New Contributor
roberty_sweet88
Posts: 2
Registered: ‎11-04-2012
My Device: Curve 8320
My Carrier: Indosat

I didn't receive the email to reset the password

[ Edited ]

I forgot my password for my blackberry id and then I use the reset password from my phone yesterday, but til now I did not receive any link to reset the password on my email (Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.). I tried today to reset the password from the web www.blackberry.com / blackberryid even after resetting it says that the link to reset has been sent to your email but I still didn't receive the email to reset the password.

 

Please use plain text.
New Contributor
roberty_sweet88
Posts: 2
Registered: ‎11-04-2012
My Device: Curve 8320
My Carrier: Indosat

Re: I didn't receive the email to reset the password

A password reset email has been sent to roberty_sweet@yahoo.com

Next steps
1. Sign in to this email account through a web browser.

2. Open the password reset email and click the link to reset your password.

 

 

till now i haven't received any email with the link to reset the password

Please use plain text.