If you are using Internet Explorer, please remove blackberry.com from your compatibility view settings.

Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
Contributor
Plado
Posts: 23
Registered: ‎07-27-2009
My Device: Curve 8900
My Carrier: O2

I have forgotten my Blackberry ID not only my email but password too.

How do I recover my Blackberry ID when I want to download an App that requires me to enter the ID and password.

Is there a way I can apply to Blackberry to be sent my ID and password?

I'd be glad of some help.  I don't have a Blackberry account as such but use a Blackberry to operate a mobile contract on o2.

Thanks

Laurie Prior
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,634
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I have forgotten my Blackberry ID not only my email but password too.

Hello!

Here is a KB that discusses your situation:

  • KB26361 How to change or reset a BlackBerry ID password

Hopefully it contains something useful! As you will read, it all depends on the email address you used to originally create your BB ID...so you MUST have access to that.


Plado wrote:

Is there a way I can apply to Blackberry to be sent my ID and password?


Any formal requests must follow your contractually required formal support channel...which starts with your mobile service provider, who can escalate cases into RIM that they cannot handle.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.