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New Member
Tye-Leeh
Posts: 1
Registered: ‎07-05-2012
My Carrier: Female

Re: ID Login to App World - Authenticating in continuous loop

First Time BlackBerry User.. I'm Louisa.. And have had my BlackBerry Curve 9300 for a month now, I've been trying to setup my BlackBerry Id and when it doesn't take ages to authenticate, it says "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error Id: 30641)" Can you please explain what this is all about?
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Hall of Famer II
sdgardne
Posts: 39,192
Registered: ‎11-28-2008
My Carrier: TMobile

Re: ID Login to App World - Authenticating in continuous loop


Tye-Leeh wrote:
First Time BlackBerry User.. I'm Louisa.. And have had my BlackBerry Curve 9300 for a month now, I've been trying to setup my BlackBerry Id and when it doesn't take ages to authenticate, it says "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error Id: 30641)" Can you please explain what this is all about?

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB28198 "Error Id: 30641" is encountered when creating a BlackBerry ID with BlackBerry App World on a smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta) - Coming Soon!
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New Contributor
danniellelouise998
Posts: 2
Registered: ‎07-13-2012
My Carrier: 07414656948

Re: ID Login to App World - Authenticating in continuous loop

mines doing exactly the same!
ive made one up & ive even logged into my boyfriends blackberry app world on it & it works 

but on mine it does not work :smileysad:  how can i work this? please anyone! HELP ME!

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Hall of Famer II
sdgardne
Posts: 39,192
Registered: ‎11-28-2008
My Carrier: TMobile

Re: ID Login to App World - Authenticating in continuous loop


danniellelouise998 wrote:

mines doing exactly the same!
ive made one up & ive even logged into my boyfriends blackberry app world on it & it works 

but on mine it does not work :smileysad:  how can i work this? please anyone! HELP ME!


Hi and Welcome to the Community!

 

I understand your situation, but have you already read this entire thread and tried what is already posted? AND, have you already searched other threads in this site (there are several on this exact topic). If so, please enumerate ALL that you have already tried and the specific outcomes of each...otherwise, you are asking volunteers to do, special for you, something that's already been done...

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta) - Coming Soon!
Please use plain text.
New Contributor
danniellelouise998
Posts: 2
Registered: ‎07-13-2012
My Carrier: 07414656948

Re: ID Login to App World - Authenticating in continuous loop

right im sorry, im new too this! only trying too ask people what too do & for abit of help & advice!-.-

many thanks.

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Hall of Famer II
sdgardne
Posts: 39,192
Registered: ‎11-28-2008
My Carrier: TMobile

Re: ID Login to App World - Authenticating in continuous loop


danniellelouise998 wrote:

right im sorry, im new too this! only trying too ask people what too do & for abit of help & advice!-.-

many thanks.


No worries. Everyone here kindly gives their free time to contribute. But, especially when a topic has been discussed over and over, it is much more efficient for you to actually read what is already written...that way, you don't have to wait for a volunteer to have time to get to your situation. If your situation turns out to be unique, then creating a separate thread and posting ALL of your relevant details would be a good step to take.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta) - Coming Soon!
Please use plain text.
New Contributor
ceaser
Posts: 6
Registered: ‎07-25-2012
My Carrier: 9650

Re: ID Login to App World - Authenticating in continuous loop

Hy I can't install M̶̲̥̅γ̲̣̣̥ bb I'd. Anytime I tried it shows application failed
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New Contributor
mundiamule
Posts: 2
Registered: ‎07-27-2012
My Carrier: curve

Re: ID Login to App World - Authenticating in continuous loop

My phone has a similar I downloaded the latest version of App world then I tried to launch it but it asked me for a blackberry identity of which I created but it keeps on saying try later everytime I try to login to my bberry app ID. Please help
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New Contributor
mundiamule
Posts: 2
Registered: ‎07-27-2012
My Carrier: curve

Re: ID Login to App World - Authenticating in continuous loop

My phone has a similar *problem* I downloaded the latest version of App world then I tried to launch it but it asked me for a blackberry identity of which I created but it keeps on saying try later everytime I try to login to my bberry app ID. Please help
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New Contributor
ceaser
Posts: 6
Registered: ‎07-25-2012
My Carrier: 9650

Re: ID Login to App World - Authenticating in continuous loop

Hy I hav a problem..when am running many app lyk bbm, whatsapp, etc. at the same time. M̶̲̥̅γ̲̣̣̥ phone wil display a write up and reboot..pls meed your help
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