BlackBerry World

[Psalmson]

Ok, thanks for your assistance. I will wipe and give you feedback. I'm grateful.

[Psalmson]

Thank you so much. I was able to wipe and also upgrade my device. I can now access appworld, though my account wasn't intact. But its ok, many thanks and merry xmas in advance.

[sdgardne]

Excellent! You are most welcome...but...

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Psalmson wrote:
I can now access appworld, though my account wasn't intact.

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If by that, you mean your prior purchase records are not there and you desire them to be so, then you need to do as I've said before...contact your mobile service provider and convince them to escalate you into RIM so that someone can manually merge your records from your prior BBID/AppWorld account into this new one.

Good luck!

[reilly89]

Hello I have downloaded app world and messenger but everytime I open them it says thhat I need to updaate my Id so I click on update and it just comes up interupted error 80003 everytime wat can I do

[sdgardne]

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reilly89 wrote:
Hello I have downloaded app world and messenger but everytime I open them it says thhat I need to updaate my Id so I click on update and it just comes up interupted error 80003 everytime wat can I do

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Hi and Welcome to the Community!

Here is a KB that discusses that error:

• KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

[khaphie]

Hi! I have created my blackberry ID and i have been using it for a while. Unfortunately, i can't find the blackberry app world icon on the menu and i tried to download it but it ask me to replaced it with a new version, so i did. After i downloaded it, i still could not find the icon on the menu but i clicked on options icon on the menu, then select third party applications and click on blackberry ID. I re-enter the username and password but it keeps asking me to enter the username associated with this smartphone. I attempted to re-enter my e-mail address as the username for about nine out of ten attempt, but it did not work. Please i need my ID account because i can't download applications. Please help.

[sdgardne]

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khaphie wrote:
Hi! I have created my blackberry ID and i have been using it for a while. Unfortunately, i can't find the blackberry app world icon on the menu and i tried to download it but it ask me to replaced it with a new version, so i did. After i downloaded it, i still could not find the icon on the menu but i clicked on options icon on the menu, then select third party applications and click on blackberry ID. I re-enter the username and password but it keeps asking me to enter the username associated with this smartphone. I attempted to re-enter my e-mail address as the username for about nine out of ten attempt, but it did not work. Please i need my ID account because i can't download applications. Please help.

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Hi and Welcome to the Community!

From what you described, you've got two problems going on, so it would appear...you did seem to change from one symptom to the other mid-way in your post... As in, to diagnose the missing AppWorld icon, you would not look, inside of your installed apps for BB ID...rather, you would look in there to see if AppWorld is truly installed...nevertheless...

Concerning the inability to see the AW icon, please review this rather long thread...it likely has what you need to know:

• http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/No-App-World-icon-exists-after-u...

Concerning the BB ID, that error message means that a BB ID has previously been assigned this BB, and you are now attempting to change it to a different BB ID. To do that, a device WIPE is required, as per this KB:

• KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone 

Good luck and let us know!

[ochukelvin]

I can't login to app world

[sdgardne]

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ochukelvin wrote:
I can't login to app world

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Hi and Welcome to the Community!

Well, that's a bit brief of a description from which to work out anything useful for you to try. So, I recommend you first review this entire thread (yes, all 300 or so posts!) to see if any of the remedies already posted may apply to your situation. Also, be certain that your specific situation actually applies to those which are under discussion within this thread...it may be that you actually have separate symptoms, which would mean you need to be posting in a different thread (perhaps your very own).

So, good luck, and let us know!

[PreseLu]

I just got my BB back from repairs, and I've forgotten my password and as well as the answer to the security question therefore I can't log in. . . Please help!