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New Member
Posts: 1
Registered: ‎02-24-2013
My Device: Blackberry 8520
My Carrier: MTN

Re: ID Login to App World - Authenticating in continuous loop

I forgot my password and cannot retrieve it. I cannot log into app world. Can i reset my username or register or can anyone help me to retrieve my password?

Regards
Guru I
Posts: 19,004
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: ID Login to App World - Authenticating in continuous loop


emey_25 wrote:
I forgot my password and cannot retrieve it.

what do you mean, you cannot retrieve it? What have you tried?

 

the following article from the public knowledge base may help you.

 

KB26361 How to change or reset a BlackBerry ID password




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 4
Registered: ‎02-27-2013
My Device: Bold 9900
My Carrier: SFR

Re: ID Login to App World - Authenticating in continuous loop

Hi guys,

 

I had a Torch 9800 in the past, App World was working good.

I transfered my data on my new Bold 9900 when I bought it, and changed my default email adress.

I created a new Blackberry ID with this new adress.

 

Since then, I can't log in anymore on App World.

I accepted the terms of licence, and logged  in, then nothing, it comes back to the main menu.

Now, I accept the terms of licence, and then nothing, it comes back to the main menu, but no login page.

 

I tried to re-install App World, but the problem is still the same.

 

Any idea, what I should do?

 

Thanks in advance

Contributor
Posts: 10
Registered: ‎03-04-2013
My Device: blackberry 9810
My Carrier: 3G

Re: ID Login to App World - Authenticating in continuous loop

Can you help me out please? I keep getting this error message on my phone saying device turning off press any key t abort, then it will go off its appear every seconds please advice on what to do thanks
New Contributor
Posts: 2
Registered: ‎04-13-2013
My Device: tourch 9800
My Carrier: airtel Ng

Re: ID Login to App World - Authenticating in continuous loop

Pls how can i wipe previous blackberryID on my phone because i can't login to bbm and app world since someone is using same ID am using with my previous phone.
Hall of Famer II
Posts: 50,621
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: ID Login to App World - Authenticating in continuous loop


tolog wrote:
Pls how can i wipe previous blackberryID on my phone because i can't login to bbm and app world since someone is using same ID am using with my previous phone.

Hi and Welcome to the Community!

Here is a KB with instructions:

  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Member
Posts: 1
Registered: ‎04-28-2013
My Device: 8900
My Carrier: pelajar

Re: ID Login to App World - Authenticating in continuous loop

Hello donnaldy and welcome to the BlackBerry Support
Community Forums.

Have you created your BlackBerry ID yet?

Take a look at KB20174 which talks about what

BlackBerry ID is and KB20174 to get started....
New Contributor
Posts: 2
Registered: ‎07-05-2013
My Device: curve 8520
My Carrier: what

Re: ID Login to App World - Authenticating in continuous loop

Hi plz help I setup my email so wrong nd I 4got my password I wanna chage everything put it ryt but just cnt wen tryng 2 login plz help am stuck plz!!!
Guru I
Posts: 19,004
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: ID Login to App World - Authenticating in continuous loop

speak English, nkunxie?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 7
Registered: ‎10-02-2013
My Device: Blackberry curve 9320
My Carrier: 02

Re: ID Login to App World - Authenticating in continuous loop

I can't sign I'm to app world it says use the Same email as the smart phone but I any hit a smart phone