11-05-2013 07:46 PM
11-06-2013 01:32 PM
03-07-2014 01:57 AM
I have a similar problem in that I have changed my password - the online system has accepted the change but my mobile does not. How long will it take for my password to be up dated on my mobile?
03-21-2015 07:49 AM
a month ago
Hi I have a problem. I have re created my BB I'd and now I can't log in my device gives an error it says I must insert username associated to this device please help!! Cause it fullstrates me now I don't know what to do
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Given what you say, it sounds like indeed your BBID is no longer truly the same one, which will therefore require wiping your device and starting over with this new BBID.
Good luck and let us know!